Accessibility Statement

Last updated: September 1, 2026

We want everyone to be able to use this website and enjoy their stay. If you have any trouble using this site, or need information in another format, please call us at (604) 329-8304 and we will help you personally.

1. Our commitment

The Valemount Hotel is committed to making our website usable by as many people as possible, including people who use assistive technologies such as screen readers, screen magnifiers or keyboard-only navigation. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we support the goals of British Columbia's Accessible British Columbia Act.

2. What we have done

Semantic, structured HTML with clear headings and landmarks;
A "skip to main content" link for keyboard users;
Visible keyboard focus indicators and keyboard-operable menus and forms;
Text alternatives (alt text) for meaningful images;
Colour choices and larger default text chosen for readable contrast;
A responsive layout that works on phones, tablets and computers;
Respect for the "reduce motion" setting in your device.

3. Known limitations

Some third-party content is outside our direct control, for example, the embedded Google map (which loads only if you choose) and external booking platforms. We work to choose accessible providers, but we cannot guarantee their accessibility. If any content is a barrier for you, contact us and we will provide the information or complete your booking another way.

4. Booking by phone, always an option

You never have to use the website to stay with us. Call the front desk at (604) 329-8304 and a member of our team will take your booking and answer any questions.

5. Feedback

We welcome your feedback on the accessibility of this site. Please tell us if you encounter a barrier:

Phone: (604) 329-8304
Email: valemountbookings@gmail.com
Mail: Valemount Hotel, 1200 Main Street, Valemount, BC V0E 2Z0

We aim to respond within a few business days.